X-DREAM TECHNOLOGY
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Notice
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FAQ
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1. For dot matrix printers, the most common causes of blank printouts include dried-out ribbon ink, broken ribbons, or a damaged print head. In such cases, the ribbon should be replaced promptly, or the print head repaired (in most instances, replacing the ribbon alone will resolve the issue).
2. For inkjet printers, frequent issues leading to blank prints are typically due to clogged nozzles or empty ink cartridges. To address these problems, the print heads should be cleaned, or the ink cartridges replaced (it is recommended to try replacing the cartridge first).
1. For dot matrix printers, the causes of this malfunction include ribbon shedding, excessive ink on the ribbon, a dirty print head, poor ribbon quality, and the pusher being adjusted too closely.
When troubleshooting, first adjust the position of the pusher. If the issue persists after this adjustment, replace the ribbon and clean the print head; typically, these steps will resolve the problem.
2. For inkjet printers, focus should be placed on inspecting whether the print head is damaged, checking for any cracks in the ink tubes, and verifying that the ink type used is appropriate.
**Reason:** This phenomenon typically occurs with dot-matrix printers, though inkjet printers may also experience it, albeit at a lower frequency. The primary cause is the misalignment between the print head guide rail and the printing roller, resulting in uneven spacing between the two components.
**Solution:** Adjust the distance between the print head guide rail and the printing roller to ensure they are parallel.
**Specific Steps:** Loosen the adjustment plates on both sides of the print head guide rail. Rotate the adjustment plates counterclockwise to reduce the gap, and continue fine-tuning until the print head guide rail and the printing roller are perfectly aligned. This will effectively resolve the issue.
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